Asicon Consulting

Our technical support services are designed to meet a wide range of needs, offering flexible monthly or hourly packages. We provide comprehensive support for Linux, Unix, and Windows servers, as well as databases like MySQL, Sybase, MS SQL, and Oracle. Our team is prepared to handle both remote and on-site support, ensuring quick response times for preventive and corrective maintenance of your equipment. Whether you need assistance with existing installations or the deployment of new systems, our experts are here to help. We also offer server and network monitoring services and facilitate the seamless migration of websites, applications, data, and other digital assets. Additionally, our support extends to peripheral devices such as printers, along with software updates and security patch management, all aligned with your company's KPIs, OKRs, and SLAs.

Our support services cover a wide range of business applications and operating systems, providing solutions for equipment upgrades or replacements to enhance capacity. We offer expertise in virtual machines, communication devices, wireless networks, and the validation of remote work environments. Our team is available to provide technical advice and support during events, ensuring everything runs smoothly. With 24/7 availability, 365 days a year, we guarantee peace of mind with our support packages tailored to your specific needs. Choose from monthly packages, hourly support, or event-based assistance, and let us keep your systems running efficiently and securely.

Some of our services are:

• Server Support
  • Comprehensive support for Linux, Unix, and Windows servers, ensuring optimal performance and security.
  • Monitoring and maintenance of server infrastructure to prevent downtime and efficiently manage server loads.
  • Virtual machine management to improve scalability and resource allocation.
• Database Management
  • Support for MySQL, Sybase, MS SQL, and Oracle databases, including optimization and troubleshooting.
  • Database migration services to transfer data between platforms with minimal disruption.
• Remote and Onsite Support
  • Flexible remote and onsite support options to resolve technical issues quickly and efficiently.
  • Validation and optimization of remote work environments to ensure productivity and security.
  • Technical support and advice for live events to ensure smooth operation and technical backup.
• Maintenance and Updates
  • Preventive and corrective maintenance of IT equipment to extend its lifespan and reliability.
  • Equipment updates and replacements to enhance capacity and functionality as needed.
  • Software updates and security patches to protect against vulnerabilities and improve system performance.
• Network and Communication Support
  • Monitoring and support for network infrastructure to ensure seamless communication and data transfer.
  • Support for communication devices and wireless networks to maintain connectivity and operational efficiency.
  • Peripheral support, including printers and other connected devices, to ensure full operational capability.
• Consulting and Custom Solutions
  • Consulting services to design and implement new IT systems tailored to your business needs.
  • Support for business applications and systems integration to optimize workflow and enhance productivity.
  • Customized support packages available monthly, hourly, or by event to meet specific business requirements.
• 24/7 Support
  • 24/7 support services to address any issue as it arises, minimizing downtime and ensuring business continuity.

• ¿Why outsource resources, projects and/or services?